Alaila AI Chatbot – Terms and Conditions
Last Updated: April 16, 2025
These Terms and Conditions govern your access to and use of Alaila, the AI chatbot provided by Alaila] (“we,” “us,” or “our”). By accessing or using Alaila, you (“you” or “user”) agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using Alaila, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy (available at https://alaila.com/privacy-policy/), which is incorporated herein by reference. If you do not agree to these Terms and Conditions, you may not access or use Alaila.
2. Description of Alaila
Alaila is an AI-powered chatbot designed to provide information and assistance related to banking, finance, and insurance products and services offered by [Insert Your Company Name Here] and potentially our partners. Alaila can help you with tasks such as:
- Answering frequently asked questions.
- Providing general information about our products and services.
- Assisting with basic inquiries and navigation.
- Potentially guiding you through certain processes (e.g., initiating a claim, checking account balances – if applicable and secure).
3. Limitations of Alaila
Please understand that Alaila is an AI chatbot and not a human advisor. While we strive for accuracy, the information provided by Alaila should not be considered:
- Financial advice: Alaila does not provide personalized financial, investment, or insurance recommendations. Consult with a qualified professional for specific advice tailored to your situation.
- Legal advice: Alaila cannot provide legal interpretations of policies or regulations.
- A substitute for human interaction: For complex issues or critical decisions, always contact our human representatives or consult official documentation.
- A guarantee of specific outcomes: Information regarding potential financial or insurance outcomes is for illustrative purposes only and not a guarantee.
Alaila may not always be accurate or up-to-date. Financial and insurance information is subject to change. Always refer to official documentation and contact our representatives for the most current and accurate details.
4. User Conduct
By using Alaila, you agree to:
- Provide accurate and truthful information in your interactions.
- Use Alaila for lawful and legitimate purposes only.
- Not use Alaila in any way that could damage, disable, overburden, or impair our systems or security.
- Not attempt to gain unauthorized access to any of our systems or data.
- Not transmit any malicious code, viruses, or harmful content through Alaila.
- Treat Alaila with respect and avoid using offensive or inappropriate language.
5. Privacy and Data Security
Your interactions with Alaila are subject to our Privacy Policy. We take reasonable measures to protect your information, but please understand that no data transmission over the internet or through AI systems can be guaranteed to be completely secure. Do not share sensitive personal information (e.g., passwords, full account numbers, social security numbers) with Alaila unless specifically prompted and within a secure context (if applicable).
6. Intellectual Property
Alaila and its underlying technology, including all related software, algorithms, and content, are the intellectual property of [Insert Your Company Name Here] or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use Alaila for its intended purpose only. You may not reproduce, modify, distribute, or create derivative works based on Alaila without our express written consent.
7. Disclaimer of Warranties
ALALA IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ALALA WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF ALALA IS AT YOUR SOLE RISK.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Alaila AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, ALALA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR USE OF ALALA SHALL NOT EXCEED A A MINIMUM nominal value].
9. Indemnification
You agree to indemnify, defend, and hold harmless Alaila and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms and Conditions or your use of Alaila.
10. Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms and Conditions within Alaila or on our website. Your continued use of Alaila after the posting of revised Terms and Conditions constitutes your acceptance of the changes. It is your responsibility to review these Terms and Conditions periodically for updates.
11. Termination
We may terminate or suspend your access to Alaila at any time, with or without cause and without prior notice. All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, intellectual property rights, disclaimers of warranties, limitations of liability, and indemnification.
12. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms and Conditions or your use of Alaila shall be exclusively resolved in the state or federal courts located in Polk County, IA. You consent to the personal jurisdiction of such courts.
13. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Alaila regarding your use of Alaila and supersede all prior or contemporaneous communications and proposals, whether oral or written.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions or Alaila, please contact us at:
cameron.becker@thunderbird.edu
By using Alaila, you acknowledge that you have read and agree to these Terms and Conditions.
Copyright © 2025 ALAILA
By using this chatbot, you agree to the recording and processing of your data by our website and the external services it might use (LLMs, vector databases, etc.).